Yes! While we don't offer free shipping on every order, we frequently run promotions that include discounted or free shipping. Be sure to check back for our latest offers!
FAQ
- Do you offer free shipping?
- How long does delivery take?
- Do you ship internationally?
- What are the shipping terms and policies for international orders from Hipatriotic?
- Can I ship multiple items to different addresses?
- Where is my order?
- Can I change my order?
- Can I change the shipping address?
- Do you offer returns and exchanges?
- What if I want a refund?
Shipping & Delivery
- Do you offer free shipping?
- How long does delivery take?
- Do you ship internationally?
- What are the shipping terms and policies for international orders from Hipatriotic?
- Can I ship multiple items to different addresses?
- Where is my order?
Do you offer free shipping?
How long does delivery take?
Typically, it takes about 7-9 business days to prepare your order, and shipping time is 8-10 business days. If your order choose Expedited shipping, the delivery time is 3-5 business days. Please note that during the holidays our production time may vary.
Do you ship internationally?
Yes, we do ship internationally. International shipping times can vary due to customs, but we typically see deliveries in 15 – 20 business days.
What are the shipping terms and policies for international orders from Hipatriotic?
It is the responsibility of the recipient to pay any VAT, as well as any duties or customs fees on goods purchased for delivery outside of the USA.
Once your shipment is tendered to the carrier we are no longer in control and questions regarding delays, tracking, delivery, or lost packages must be directed to UPS/DHL/Fedex/TNT/USPS. All claims for damage or losses must be filed by the recipient with the carrier.
Can I ship multiple items to different addresses?
Unfortunately, at the time we can only ship to one address per order. We would recommend placing different orders for each address.
Where is my order?
Once your order has shipped you will receive an email with a tracking link to track directly. You can also check your order status here!
My Order
- Can I change my order?
- Can I change the shipping address?
Can I change my order?
Possibly, please contact us ASAP support@hipatriotic.com. We will make every effort to make your requested change, but sometimes orders have already been prepared for shipment and in this case, we would be unable able to make the adjustment.
Can I change the shipping address?
We try to process orders very quickly so you get your order ASAP! For thisreason, we may not be able to adjust a shipping address once the order has been processed.
We urge you to contact support@hipatriotic.com immediately if you have any questions regarding changing your address.
Returns, Exchanges & Refunds
- Do you offer returns and exchanges?
- What if I want a refund?
Do you offer returns and exchanges?
Yes - Hipatriotic offers a 100% Worry-Free Quality Guarantee and a True-To-Size Perfect Fit Guarantee on all purchases. If you're not satisfied with your item within the first 30 days, we will gladly accept returns or exchanges.
To initiate a return or exchange, please email us at support@hipatriotic.com. Returns are typically processed within 7 business days after receipt.
One free exchange is allowed per item for sizing issues. Exchanges for manufacturing defects or fulfillment errors are also covered at no cost.
Once we receive and inspect your return, we will promptly process your refund for the purchase amount of the returned item(s). Please note that items replaced at no charge are not eligible for a refund.
What if I want a refund?
To ensure a smooth return process, please make sure your items are in new condition.
We gladly accept returns of unworn, unwashed items that are free from any odors like perfumes, laundry detergents, or smoke, as well as free of any human or pet hair, and without any staining such as deodorant marks.
Once we receive and inspect your return, we will promptly process your refund for the purchase amount of the returned item(s). Please note that items replaced at no charge are not eligible for a refund.
If you have any questions, we’re happy to assist - feel free to reach out!
Email: support@hipatriotic.com